MDFT Academy Quizzes

You work for MDFT Academy, a well-known training agency. Your organization intends to subscribe to an Azure support plan.

The support plan must allow for:

24/7 access to technical support by email and phone after a support request is submitted

Which of the following support plans will allow this?

Choose all correct answers from the options below.

Explanations for each answer:

Basic is incorrect. The Basic support plan is free and included with every Azure subscription. While it allows opening support requests for billing and subscription issues, it does not provide technical support via email and phone. It provides access to documentation, community support, and basic health status/notifications.
Developer is incorrect. The Developer support plan only provides business hours access to support via Microsoft Q&A. Phone support is not included.
Standard is correct.
Professional Direct is correct.

Exam Preparation Quiz