Claire, the AI Educational Assistant Manager at MDFT Pro, has deployed a technical support chatbot powered by Azure OpenAI GPT-3.5 to help students with questions about course content, software installation, and learning platform navigation. MDFT Pro, a well-known training agency, wants to ensure students receive helpful guidance while maintaining appropriate expectations about the chatbot’s capabilities and limitations. Claire needs to educate trainers and support staff about the chatbot’s characteristics so they can properly monitor interactions and provide human oversight when necessary for complex or critical student support scenarios.
Which two statements accurately describe the capabilities and limitations of a GPT-3.5 based educational support chatbot?
Choose all correct answers from the options below.
Explanations for each answer: