1. Introducing AI

Question 3 of 10

What type of workload is this?

You are building an automated chat bot to answer questions about refunds and exchanging products.

What type of workload is this?

Choose the correct answer from the options below.

Explanations for each answer:

There's a bit of overlap between natural language processing and conversational AI, but the latter is when we use AI systems to handle natural conversations with end users. And that is what this question is asking for.
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