BenchMark Quizzes by MDFT Pro

Which three actions should you perform?

MDFT Academy has a Microsoft 365 E5 subscription that contains a user named MARK and uses Microsoft Intune Suite to manage devices. You have a device named LAPTOP01 that is enrolled in Intune. You need to ensure that MARK can use Remote Help from the Intune admin center for LAPTOP01.

Which three actions should you perform?

Choose all correct answers from the options below.

Explanations for each answer:

Deploy the Remote Help app to LAPTOP01 is correct.
Assign the Help Desk Operator role to MARK is correct.
Assign the Intune Administrator role to MARK is incorrect. The Intune Administrator role is not required for Remote Help.
Assign a Microsoft 365 E5 license to MARK is incorrect. The E5 license is already assigned as stated in the scenario.
Rerun device onboarding on LAPTOP01 is incorrect. LAPTOP01 is already enrolled in Intune.
Assign the Remote Help add-on license to MARK is correct.

Learn more about Remote Help:

Remote Help

Exam Preparation Quiz

Which three actions should you perform?